AML & KYC Policy

PLAYJEX LLC is committed to full compliance with all applicable Anti-Money-Laundering (AML) and Counter-Terrorism-Financing (CTF) laws and to preventing the use of the Service for any unlawful purpose. This policy is reviewed regularly and applies to every account.

We may require you to complete identity verification at any time. Verification is required at the following minimum points:

• Prior to processing your first withdrawal.
• When cumulative deposits reach or exceed 50,000 USD equivalent.
• Whenever activity on your account is inconsistent with your profile or otherwise raises reasonable suspicion.

• A valid government-issued photo identification (passport, national ID, or driving licence).
• A selfie of you holding the identification document.
• Proof of address, dated within the last three months, where requested (utility bill, bank statement, or equivalent).

For accounts transacting significant volumes, we may request documentation evidencing the lawful source of the funds used, such as pay slips, employment letters, business records, or documentation of investment proceeds.

All deposits and withdrawals must originate from and be paid to wallets controlled by the verified account holder. Third-party payments will not be accepted and, where received, will be returned or frozen pending investigation.

All accounts are screened against relevant international sanctions and politically-exposed-persons (PEP) lists at onboarding and on an ongoing basis. Any positive match will result in account restriction pending review.

We reserve the right to freeze funds and suspend account activity where we reasonably suspect money laundering, terrorism financing, sanctions breach, or other unlawful activity. Suspicious activity will be reported to the competent authorities as required by law, and we are prohibited from tipping off the account holder about such reports.

KYC documents, transaction records, and related communications are retained for the minimum periods required under applicable AML law, typically at least five years from account closure or the date of the transaction.